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President
Bob has worked in the association group insurance field for over 55 years. He is licensed throughout the U.S. and has managed one of the most successful E&O programs for the Real Estate Industry for the past 30 years.
Vice President
Robert directs our loss prevention program and has presented over 70 loss prevention seminars to real estate professionals. He is also involved in LIA's management and marketing and has been a part of the company since 1991.
National Claims Counsel
Claudia received her Juris Doctorate from the USC Gould School of Law in 1982. Claudia has personally supervised over 8,500 claims and lawsuits filed against real estate professionals across the country.
Product Development Manager
Paul received his BA degree from Reed College and MBA from Harvard University. For over thirty years, he has worked exclusively in the insurance industry as a home office executive, broker and consultant.
Senior Underwriting Manager
Liza began working at LIA in 1991 and co-manages the administrative, underwriting, and customer service staff. Liza enjoys traveling and spending time with family.
Dianne came to LIA in 1992. She co-manages the administrative, underwriting, and customer service staff. Dianne enjoys spending time with her husband and grandson.
Risk & Claims Analyst
Magda is our Risk and Claims Analyst and spends her time helping our clients with coverage questions and liability concerns; she is the first point of contact when they report a claim, a possible claim, or disciplinary matter. Magda works closely with our National Counsel to ensure that issues are taken care of promptly.
AMC Underwriting Manager
Patrick worked at LIA from 1995 – 99, and came back in 2014 as an underwriter writing policies for AMCs. Patrick also handles brokerage accounts and works in a consulting capacity on commercial insurance. Patrick enjoys traveling and spending time outdoors.
Underwriter
Ivy began at LIA in 2003, underwriting renewal applications, issuing quotations, mid-policy changes as well as helping customers with policy questions. Ivy enjoys spending time with family, music and fitness.
Tina has been with LIA since 2004. She reviews applications, issues quotes, and helps customers with coverage questions and needs. Tina is a big fan of camping, hiking, and spending time with family.
Dana started at LIA in 2006 and is responsible for various lines of insurance including E&O, General Liability, Cyber Security, Bonds, Workers Comp, and more. Free time is spent enjoying nature or playing bass.
Underwriting Assistant
Rachel has been with LIA since 2015. Rachel has transitioned from Customer Service Representative to Underwriting Assistant. Rachel enjoys creating art and visiting museums.
Bookkeeper
Navi joined the team in 2019. Navi began as a Customer Service Representative before moving into the bookkeeper position. Navi loves paddle boarding, hiking, camping, and drawing.
Customer Service Representative
Eileen began working for LIA in 2019 and helps the team in answering phones and helping the customer service team in any capacity as needed. Eileen enjoys spending time with her family and staying active outdoors.
Daisy joined LIA in 2022 and helps the customer service team handling the day to day operations including quotes, policies, and applications as well as help customers on the phone. Daisy enjoys being at the beach and watching movies at home.
Nick received his BA from Westmont College and has been with the company since 2021. He assists the team by processing applications, quotes, and certificates of insurance. Nick enjoys time with his family and writing Science-Fiction and Fantasy stories.
Meghan joined LIA in 2022 and assists with claim checking and pre-screening applications as well as helping customers on the phone or by email. Meghan enjoys traveling, going to the beach, and playing the piano.
Accounts Receivable
Katie joined LIA in 2023. She oversees payments and handles accounts receivable. Katie loves spending time with family, attending concerts and football games.
Compliance Agent
Michelle has been with LIA since 2007 as our Compliance Agent and as a part of our accounting team. She performs various duties in the office and helps each department in many ways. Michelle loves to spend time at the beach and crafting.
Marketing Specialist and Administrative Assistant
Erika joined LIA in 2019, and develops marketing content while maintaining and improving LIA’s market and brand position. Erika also assists with handling claims. Erika loves hiking and reading, but not at the same time.
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