Am I Still on the 'Do Not Use' List?
Q: "I received a letter from a lender client I work with regularly, asking for my help with an FNMA repurchase request. They included a short list of supposed appraisal deficiencies they wanted me to address. At the end of the letter, it mentioned that while the matter was under review, I would be placed "on hold" for any new assignments. I was upset to learn I was being put on the "do not use" list.
A few days after I sent my response, I received a letter confirming they had received it. The next day, I got a new assignment, and a few days later, another one followed.
Now I’m feeling nervous. Am I being paranoid? I don't want to turn down new work, but what if I'm still technically on the "do not use" list? It’s only been a few days. Should I be reaching out to someone to check?"
A: If you feel comfortable reaching out to someone at the lender, you certainly can—but it doesn’t sound like you need to. You were asked to respond, you provided the requested information, and you’re receiving new assignments again.
It’s not your responsibility to verify whether someone internally made a mistake. Based on what you've described, you were suspended for a few days and the suspension appears to have been lifted. Unless you receive notice to the contrary, I would assume everything is back to normal.
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